Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their PII is being used online. PII, as described in privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our e-store.

WHAT PERSONAL INFORMATION DO WE COLLECT FROM THE PEOPLE THAT VISIT E-STORE?

When ordering or registering on our e-store, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

WHEN DO WE COLLECT INFORMATION?

We collect information from you when you place an order.

HOW DO WE USE YOUR INFORMATION?

We may use the information we collect from you in the following ways:

  • To quickly process your transactions.

  • To send periodic emails regarding your order or other products and services.

  • To follow up with them after correspondence (email or phone inquiries)

HOW DO WE PROTECT YOUR INFORMATION?.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

DO WE USE 'COOKIES'?

Yes. Cookies are small files that an e-store or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the e-store's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current e-store activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about e-store traffic and interaction so that we can offer better shopping experiences and tools in the future.

We use cookies to:

  • Help remember and process the items in the shopping cart.

  • Compile aggregate data about e-store traffic and interactions in order to offer better shopping experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
    You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browsers are a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some features will be disabled. It won't affect the user's experience that makes your shopping experience more efficient and may not function properly.

However, you will still be able to place orders.

THIRD-PARTY DISCLOSURE

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

HOW DOES OUR E-STORE HANDLE DO NOT TRACK SIGNALS?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

CAN SPAM ACT

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Process orders and to send information and updates pertaining to orders.

  • To be in accordance with CANSPAM, we agree to the following:

    • Not use false or misleading subjects or email addresses.

    • Identify the message as an advertisement in some reasonable way.

    • Include the physical address of our business or site headquarters.

  • CONTACTING US

    If there are any questions regarding this privacy policy, you may contact us using the information below.

    Kosuma Foods Inc.

    22 Spackman Blvd.
    St. Thomas, Ontario
    N5P 4A3